Refund Policy
Please contact us within 2 days of delivery if any items are spoiled or damaged
We take great pride in offering you high-quality organic products, and we want to ensure that you’re completely satisfied with your order. Since our products are organic and delicate, they can be more susceptible to damage or spoilage compared to conventional, chemically-treated items.
If you experience any issues, such as damaged or spoiled items, please reach out to us within 48 hours of delivery. If possible, kindly include a photo of the damage, and we’ll make it right.
While we strive to deliver the freshest products possible, please note that organic goods, due to their natural composition, may not stay fresh as long as those found in typical stores. Rest assured, we’re committed to providing the best quality, and we're here to help if anything doesn’t meet your expectations!
Loyalty points for your next orders
If any of the products you receive do not meet your expectations or fall short of our usual standards, we will of make it right by issuing the full price in loyalty points to your account. These points can be redeemed on any of your future orders, giving you even more value on your next purchase. To learn more about how our loyalty program works and how you can take full advantage of it, please just click here: loyalty program.