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Frequently Asked Questions

Here we reply the most commonly asked questions. If you are still not sure about something or have more questions, you can either contact us directly by clicking on the contact button bellow or by the website chat in the right corner.

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Where do we ship to?

We ship to most places in Iceland. If your postal code does not appear as an option at checkout get in touch with us and we will find a solution!

How much do the subsription boxes cost?

The regular price of the box 10200 ISK per box without shipping. We also offer different subscriptions on weekly and bi-weekly basis with 15%, 10% and 5% discount. You can see more here.  

How do I pay for my order?

For the webstore orders you pay directly with your credit card when finishing an order here. For subscription boxes we will charge your card weekly just before we deliver your box until the subscription expires. 

When do the orders arrive?

The boxes are packed and shipped on Wednesday and delivered the next day or Friday latest, depending on your location and weather conditions.

What are your shipping options?

We have a wide range of shipping options where everyone can find the fitting one. You can see our shipping options here.

Can I order wholesale?

Yes, we have been working with restaurants around the whole country. Please email us to order for your restaurant or to let us know that you would like to receive weekly product lists.

Should we keep our empty boxes or recycle them?

Most pickup locations can accept them for us, but please check with them directly first. Otherwise, please recycle your box.

Is everything organic?

We order as much organic produce as we can, however each box will have some quality conventional items that we have included for flavour, ripeness, the season and their trusted producer.

Where do the products come from?

Most of the products are sourced in organic farms in Europe with Denmark, Netherlands and Spain being the most usual ones. Some of our more exotic vegetables and fruits come from South and Central America.  

What is your return policy? 

Click here to see our return policy. 

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